Last Updated: October 6, 2025
At treeserviceinlosangelesca.com, also referred to as "treeserviceinlosangelesca.com," "we," or "us," your privacy matters to us.
This policy describes what information we collect, how we use it, when we share it, and what choices you have. By using treeserviceinlosangelesca.com or any website that links to this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through email, text messages, and other electronic communication with us
- Via ads and apps on third-party sites that link to this policy
It does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three ways:
1. Information You Provide
This may include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, project scope, preferred timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
This may include:
- Pages you visit, links you click, time spent on the site, and the pages you enter from or leave to
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
This may include:
- Updated contact information
- Purchase or engagement history
- Service request verification and fraud screening data
- Advertising and analytics data, including email interaction data
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Track site performance
- Customize content
- Support advertising efforts
Most browsers let you block or remove cookies. If you disable them, some features may not work properly.
Third-party services may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to deliver ads tailored to your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use personal information to:
- Operate and improve our Website and services
- Process and complete service requests
- Match you with service providers that fit your request
- Send updates, support messages, and request-related communications
- Customize your experience and our marketing
- Conduct research, analytics, and product development
- Identify, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you ask for a quote or service, we provide the details needed to third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We may share information with vendors who help us run the Website and operate our business, including providers for analytics, security, payments, support, and marketing.
They may use personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share information collected automatically for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share data that no longer identifies you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and misuse.
Business Transfers
We may transfer information in connection with a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may handle it under its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages from us. This will not stop messages from providers we already shared your request with.
- Cookies: You can manage cookies through your browser settings or by using the opt-out links listed above.
Access and Control
You may ask us to:
- Confirm what data we hold about you
- Fix inaccurate information
- Delete information, subject to legal or operational limits
- Share concerns about how we use your data
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm from continued use
- Why the information is being processed
- Legal retention obligations
- Whether the purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive information is sent over SSL. Even so, no method of transmission or storage can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with the proper consent or legal authority.
California Privacy Rights
If you live in California, you have the rights below, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collection
- Categories of third parties we shared information with
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal information collected from you, subject to exceptions.
Right to Correct
You may request that inaccurate personal information be corrected.
Right to Opt Out of Sale or Sharing
We do not sell personal information for money.
We may share information for targeted advertising, which may be considered "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercised a privacy right.
Verification
We verify requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact details below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof that the agent is authorized to act for you.
Shine the Light
California residents may request a list of third parties that received personal information for their direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after changes are posted, you accept the updated policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
